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Reach Out for Support and Inquiries
We’re here to help you with any questions or support you need. Discover how easy it is to get in touch with us.
24/7 Automated Help
Our automated assistant is available 24/7.
US Shipping
We currently ship within the United States only.
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Shopping Help
For sizing, shipping, and order questions, browse our support guide or email us with your order number.
Common Customer Questions
Find quick solutions to your inquiries with our frequently asked questions.
What is the return policy?
Contact support before returning an item. Eligibility depends on the product and circumstances. Wait for instructions before sending anything back.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number to monitor your package’s journey.
Do you offer international shipping?
We currently ship within the United States only. Available shipping charges and methods appear at checkout.
What payment methods are accepted?
The payment options available for your order appear at checkout.
How can I contact customer support?
Email [email protected] with your order number and a description of your question.
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Have questions or need assistance? Our team at Urban Spirit is here to help. Contact us today to experience our exceptional customer service.
